Jen Collins


Orders are posted from Scotland within five working days. If you require expedited postage, tracking or a signature upon delivery, please contact me before placing your order.

If, for some reason, I'm unable to post your item within five working days (I'm just one tiny person, after all) I'll get in touch and let you know.

Prints are shipped flat. If you purchase multiple prints, items are shipped with one backing board to avoid waste, and to keep your order lighter and flatter when mailing.

Delivery within UK
Orders are posted via Royal Mail First Class. Deliveries take an estimated 1-2 working days.

International Delivery
Orders are posted via Royal Mail International Standard (Airmail) and do not include a tracking number. Deliveries take an estimated 7 working days.

Countries outside of the UK may on occasion charge customs fees that are additional to the original shipping cost; these charges are the recipient's responsibility.

Please note that the above delivery times are estimates and, on rare occasion, shipping can take longer. If you haven't received your order within 28 working days, please contact me.

Payment is accepted via PayPal.

Refunds and Exchanges
Items are described to the best of my ability, but if you are unhappy with your order, I will issue a refund upon the item's return, provided it is in the same condition it was supplied in. Please get in touch within 7 days of your item's delivery to discuss a refund - items must be returned within 14 days of delivery.

I do not accept exchanges. As orders are packaged securely to ensure items arrive safely, I cannot take responsibility for any damage that occurs during transit.

Please ensure you provide the correct address when completing your transaction, as mistakes cannot be rectified once your order has been shipped.

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